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Shipping & Delivery


Fast efficient service is important to us

We know when you place your order you can't wait to receive it. Be assured we will send your package out as soon as possible.

We use tracked Courier Post shipping across New Zealand. Shipping starts at $5. If you are working outside of home during the day, we would recommend that you get your package delivered to that place rather than your home.

Your goodies will arrive between 1-3 business days for North Island customers or 2-5 business days for South Island customers. Rural customers should expect 2-5 business day delivery.  

Overseas packages are normally a 3-5 week delivery time which is dependent on where in the world you are purchasing from. Please contact us to get a more accurate indication of delivery times for your area.

Free Shipping on orders over $100*

We are delighted to offer you every day free shipping on orders over $100 for New Zealand customers.

Please use the discount code LOOLOOFREESHIP at the check out. One discount code per order.

How do I check my order & delivery status?

After you order check your inbox for order confirmation. The shipping notification email will contain your courier tracking details. 

If you are not home or at your workplace that you are having the package delivered to when the courier arrives, a card will be left for you to arrange a time to pick up/or for delivery of your package.

If your parcel does not arrive please email laura@looloo.co.nz and we will contact our freight team directly.